FAQ's

Q: Where are these boards manufactured?

A: World Research Company started business in 1968 and was incorporated in Tyler, Texas in 1970. World Research is a third generation, family owned company. We own the manufactuing facility that produces the Two-Sided Dry Erase Boards. The raw board is purchased from a company located in upper Michigan. We take the board and cut it to finished sizes; next we shape and finish the corners. At this point, we apply our designs and special dry erase coating to each board. The coating is applied over the printed designs which protects the designs and keeps them from scratching off. This is unique to our boards. Every board is individually checked and released for sale. Our products are proudly made in the USA!

Q: How do I take care of my new boards?

A: Common sense tells us that you should only use dry erase markers on your new boards. In the event a permanent marker is used on the board, simply take rubbing alcohol and wipe off the stain. These boards are coated with a very durable dry erase coating, however with enough imagination, even the toughest of surfaces can be scratched, so sharp objects or rough scrubbers should not be used on the surface.

Q: How long do the marker boards last?

A: Many educators report that they are still using boards that they purchased several years ago. We feel that with regular use and care, the boards should last multiple years.

Q: How long do the markers last?

A: There is no set time that a marker will last. It depends mostly on usage. All markers can hold only so much ink. What can be controlled is the amount of ink used with every stroke. The unique thing about our markers is they have firm “Cone-Tips” which allow for an efficient use of the ink. Other markers’ tips can sag and expand which causes them to use extra ink. Ours will maintain a perfect, consistent width which uses less ink over time. To help the markers more, be sure to keep the caps tight and to store them horizontally. HINT: If the markers seem dry, invert them, tip down for one night to re-hydrate the tip. This will help extend the life of the markers.

Q: Are your markers low odor and non-toxic?

A: Yes, the markers that we sell are low odor and non-toxic and contain no hazardous substances. All the markers and components have been tested by Duke University’s Dept. of Toxicology and have met ASTMD-4236 requirements. A letter from the manufacturer is available on request.

Q: Do any products contain lead?

A: No, all our dry erase products have been specifically tested by Consumer Testing Laboratories, Inc. located in Rogers, Arkansas, as required by the Federal Government. The products comply completely with the requirements of 16CFR part 1303 Ban of Lead-Containing Paint and Certain Consumer Products Bearing Lead Bearing Paint. In addition, the substrate complies with requirements of Section 101(a) (2) (B) of the CPSIA 2008. This simply means that our products DO NOT CONTAIN LEAD. Upon request, we can supply a copy of this report to you or your school.

Q: How “Green” is our product?

A: World Research Company utilizes components from company’s that are environmental conscious.

The hardboard used to make our dry erase boards comes from a company that uses wood from SFI certified forests and just this year received the FSC Chain of Custody Certificate. This means that all the raw wood materials come from sustainable forests and NOT rainforest or other environmentally fragile areas Please visit www.alpenaforestry.com for more information. The hardboard does NOT contain any added formaldehyde and in addition, is very low in VOC’s. (Volatile Organic Compounds)

World Research Company purchases all our corrugated shipping boxes and storage boxes from a company that uses at least 57% recycled products in the production of the corrugated paper.

And in addition, using our products actually save paper! Let’s do the math. One student in an average day may use 3 to 5 sheets of scratch paper per day. If instead, that student used our Two-Sided Dry Erase Board, he or she would save on a minimum of 540 sheets of paper per year. Now multiply one student by a class of 30 students and the paper saved in one year grows to 16,200 sheets of paper. (Remember we are using the lesser number of 3 sheets/day). Just think, 16,200 sheets of paper in one year and the average life of our boards are three years. So basically, one classroom set of the Two-Sided Boards can potentially save 48,000 pieces of paper. And if you take the math one more step -- what if 10 classrooms in your school used the boards? That equals up to 480,000 pieces of paper. Just think of how many trees we just saved and how many waste cans or paper you didn’t empty! There are many more statistics that we could apply, but the bottom line is YES we really can save paper!

Q: How can I ask questions not listed here?

A: Just call us. We are available 7am-5pm CST Monday thru Friday. We are closed on major holidays. Our toll free phone number is 800-843-9737. Or if you prefer, you can email a question to Mail@Worldr.com and we will get back to you ASAP.